We are not responsible for return shipments that do not arrive at our facility. We recommend a return method that offers you a tracking number. Bows returned to Genesis® without a pre-issued return authorization number will be refused.Īll return shipments to Genesis® must be pre-paid. The bow will be repaired or replaced at solely our discretion. Included in this warranty are all bow parts, except: bowstring, power cable, cable slide, arrow rest, cam/idler bearings and cosmetic appearance (chips, dings, scratches) caused by normal use and wear. One Year Warranty Every Genesis® bow is warranted against defects in materials and workmanship for one year from the date of purchase to the original owner. To initiate a warranty claim, please contact us at or (608) 269-0823 to request a return authorization number. If the bow does need to be sent to us, we assure you that we do strive to complete the warranty repair and service work in a timely fashion. The bow will be repaired or replaced solely at our discretion. Should you ever need repairs, the retailer from whom you purchased your bow is very knowledgeable and may be able to complete the work in their shop. The Genesis® Warranty Every Genesis® bow has a non-transferable ONE YEAR WARRANTY to the original owner. Mathews Inc., founded 1992 in Austin, Minn., by Matt McPherson and Joel Maxfield, manufactures archery equipment, bows and accessories. These date stamps indicate the age of the bow, as it. Mathews offers warranties on these bows, necessitating the need for serial numbers and date stamps.
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